Payment and Delivery Information
Payments can be made by bank transfer or, securely, through PayPal (using either a PayPal account or a credit/debit card). Cash payments can be taken for those collecting their purchases in person.
Simply select the appropriate option when checking out.
Racking units can either be collected in person (fully assembled and fitted free of charge) or we offer a 24-hour courier service (with full tracking)*.
When completing checkout, please make sure that you select either our shipping service or a free collection in person.
*24-hour courier service.
We typically use ParcelForce for all of our shipping (though we may have to use other carriers for certain bespoke racking units). The shipping prices shown in our online shop assume delivery to mainland UK. For other destinations (e.g. the remote highlands) please contact us before placing an order as the courier may levy additional surcharges.
Please note that we do not ship to international destinations at this time.
Note that we partially disassemble our larger racking units for shipping. Reassembly is a piece of cake with full instructions being emailed prior to delivery.
Shipping is charged on individual products (we get no discount for shipping multiple parcels etc.) and individual product pages will show the shipping cost for a single item only.
For example, if a particular shelving unit sells for £100 per item and the shipping is listed as £19 then the total cost for each unit (with shipping) is £119 regardless of how many such units are being ordered. This of course excludes any discounts/special offers we may have in force at that time.
Please note that your shopping cart will not show you the total shipping cost. You will be shown the total shipping costs at checkout time only.
Please feel free to contact us if you have any questions regarding payments or shipping or delivery dates etc.